Your computer freezes on a Tuesday afternoon, and you call whoever fixes computers. That's break-fix IT support, and for a business that rarely has problems, it can feel like the cheaper option. Weighed as managed IT vs break-fix over three years, though, the math usually tips the other way once you count the hours [...]
At Duplicator Sales & Service, we’re always looking for ways to make your office technology work harder for you. That’s why we’re excited to introduce our new Data Collection Agent (DCA) powered by Predictive Insight—a smarter solution for managing your print environment, monitoring devices, and automating supply fulfillment. Why This Upgrade Matters for You Enterprise-Level [...]
November is National Entrepreneurship Month, and here at Duplicator Sales, we’re proud to celebrate the backbone of our business: small business owners and entrepreneurs across Kentucky. Being a family-owned business ourselves, we understand the grit, heart, and hustle it takes to build something from the ground up. We’ve been in your shoes—navigating challenges, adapting to [...]
As the digital revolution continues to transform the way we live and work, the role of IT has become ever more important for businesses of every size and in every industry. Making sure your business’s technology is up-to-date, secure, and working as it should has never been more crucial for business success. That’s why companies [...]
Today’s traditional rules of business are being rewritten. You no longer need to have your entire team under one roof or in the same shared office space. You don’t even necessarily need to hire your own in-house team leaders or key staff members, as you can outsource them instead, saving large amounts of money in [...]
IT support goes beyond fixing technical issues. Reliable IT support prevents frustrating situations like the computer crashing right before a major presentation or the connection going down during an important business call. It may not always be glamorous, but it matters more than ever, and it will only matter more in the future. Let’s explore [...]
An internal IT department is a valuable asset that can help drive growth and make a business significantly more efficient. However, such a department also demands costly investments in infrastructure, personnel, and ongoing maintenance. Unfortunately, not all businesses can afford these costs. The solution? Managed IT services. Hiring a Managed IT services provider allows a [...]
No business is entirely futureproofed, whether talking about a mom-and-pop shop or a technology giant worth hundreds of billions of dollars. Every company must ensure its business continuity by addressing various issues. Some do it with the help of a managed service provider, while others handle it in-house. In some cases, using an outside expert [...]