Your Office Technology & Managed IT Partner in Kentucky Since 1959
Exceeding Customers’ Expectations
For more than six decades, Duplicator Sales & Service has helped Kentucky businesses work smarter — with copiers and printers, managed print, managed IT, cybersecurity, document management, and corporate mailing. From our offices across the state, we serve businesses in Louisville, Lexington, Elizabethtown, Bowling Green, Paducah, Frankfort, London, and beyond.
In today’s business, success tomorrow depends on the partnership you build today. At Duplicator Sales & Service, we live by that motto. We are constantly striving to exceed our customers’ expectations and build working relationships to last a lifetime.
Our company values are as follows:
- Trust in God
- Honesty & Integrity: “Do the right thing” to serve customers, employees, and partners
- Customer First: Exceeding expectations with simplicity and flexibility
- Innovative Solutions and Entrepreneurial Spirit
- Enthusiasm and Pride of Workmanship
- Good Stewards
Staying true to these values has kept our business growing successfully since 1959, and has even led us to launch additional businesses to meet the needs of emerging markets and industries.
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Frequently Asked Questions About Office Technology & IT Services
Have questions about office equipment, service, or IT support? Here are quick answers to the most common questions businesses ask.
Duplicator Sales & Service is an office technology and managed IT provider serving Kentucky since 1959. We help businesses with managed IT services, cybersecurity, copiers and printers, managed print, document management, and corporate mailing — the equipment, support, and technology partnership to keep your office running.
Duplicator Sales & Service has served Kentucky businesses since 1959. With multiple offices across the state, local technicians, in-house leasing, and same-day service, we combine statewide coverage with the personal responsiveness national chains can’t match.
Yes. We provide proactive remote network monitoring, local help desk support, cybersecurity, hardware via Dell, and Virtual CIO technology roadmap planning — all from a local Kentucky team with no outsourced call centers.
Yes. Leasing keeps upfront costs low with predictable monthly payments. Unlike dealers who use third-party financing, we offer in-house leasing — which means more flexible terms, faster approvals, and customized solutions compared to national providers.
Managed Print Services (MPS) help you control printing costs and reduce downtime. Our program includes FM Audit for automatic toner replenishment, PaperCut fleet management, in-house leasing, a local service team, and a connectivity help desk — and we can take over and manage your existing fleet, regardless of brand.
We serve businesses across Kentucky from multiple local offices, including Louisville, Lexington, Elizabethtown, Bowling Green, Paducah, Frankfort, London, and surrounding areas.
The right equipment depends on your print volume, number of users, and workflow. We help evaluate your current setup and recommend a solution that fits your business without overspending.
After your purchase, our network-certified Advanced Technology Group (ATG) handles installation and makes sure your new device is connected and configured correctly on your network. This team supports your equipment from setup through long-term optimization, backed by a responsive local helpdesk for connectivity and workflow questions.
Yes. Our team provides ongoing support, including maintenance, repairs, and troubleshooting, so your equipment stays up and running with minimal disruption.
We know downtime impacts your business, so our team responds quickly to service requests. Many issues can be resolved remotely, and local technicians are dispatched whenever needed.
Yes. We analyze your current print environment and identify ways to lower costs — such as right-sizing equipment, reducing waste, and automating supply management.
What Our Customers Are Saying
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