Fleet & Managed Print Solutions in Kentucky
As Kentucky’s largest independent office technology dealer, Duplicator Sales & Service has helped businesses control print costs since 1959. From multiple offices across the state, we deliver managed print programs backed by in-house leasing, 40+ local technicians, and EKM Insight advanced software that monitors your fleet and automates your supplies.
Managed Print Services in Louisville, Lexington & Across Kentucky
As Kentucky’s largest independent office technology dealer, Duplicator Sales & Service manages print fleets for businesses across the state from multiple local offices backed by in-house leasing and 40+ local technicians.
What is Managed Print?
Managed print is a program that monitors, manages, and provides the hardware, supplies, and services to meet all of your business’s print, copy, fax, and scanning needs. If you currently lease a machine and pay a monthly cost per copy, you already have a form of managed print.
A great managed print program offers the flexibility to make changes, plus strong technical support and network connectivity. Duplicator Sales & Service delivers managed print using these core elements: Equipment IDs, EKM Insight (our data collection software), in-house leasing, and a local service and connectivity help desk.
Our more robust programs can add brand standardization, secure print, summary billing, automatic toner shipments, and the ability to take over your existing fleet.
The goal of our managed print programs is simple: control your costs and free up your IT resources for the technology that matters most to your business.
Basic Pricing
Your current equipment environment determines program cost. We assess the number of machines, your print volume, and the make and model of your equipment to set a fair cost per page, and we right-size your fleet to control cost. With newer equipment, you can expect a black-and-white print to cost around a penny per page; color typically ranges from four to seven cents per page depending on equipment size, manufacturer, and volume.
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Equipment Id's
Equipment Id's
Each Duplicator Sales and Service machine that is marked with an Equipment ID makes accessing your machines information quick and effortless.
EKM Insight
EKM Insight
We use EKM Insight, a secure, industry-leading managed print platform, as our data collection agent. EKM automatically collects meter reads and monitors consumable levels on your networked devices, then uses predictive algorithms to order and ship toner before you run out. It also flags service and maintenance needs proactively, works with equipment from any manufacturer, and produces accurate, normalized meters for simplified billing.
In House Leasing
In House Leasing
Because Duplicator Sales and Service owns their own leasing, you are armed with the flexibility that can cater to the individual needs of your business.
Local Service & Connectivity Help Desk
Local Service & Connectivity Help Desk
Whether you need on-site help or remote service for maintenance, support, or troubleshooting, you have a team of 40+ local Kentucky technicians behind you.
Managed Print vs. Buying Toner On Your Own
Many businesses buy toner and handle printer service themselves. Here’s how that compares to managed print from Duplicator Sales & Service:
| Feature | Buying Toner Yourself | DSS Managed Print |
|---|---|---|
| Toner | You track levels and reorder, often running out | Predicted and shipped automatically with EKM Insight before you run low |
| Service & repairs | Variable, unpredictable supply spend | Predictable cost per page |
| Fleet visibility | Pay per incident, or do it yourself | Included, with 40+ local Kentucky technicians |
| Waste | Hard to control | Right-sized fleet and print rules reduce waste |
| Downtime | Longer; you coordinate the fix | Proactive monitoring and fast local response |
Fleet Cost Recovery & Security Solution
PaperCut is a web-based tool, that allows you, the client, to monitor and manage your entire print environment from a single convenient dashboard.
If your work environment operates heavily with mobile and Bring Your Devices(BYOD), PaperCut could be the right technology solution for you. It easily allows any workers with Chromebooks, Android, macOS, iOS, and Windows devices to print securely through a convenient print release system.
Want to save money without getting in the way of productivity? PaperCut allows you to set rules which discourages print waste. With more than 50 insightful reports, this print management software will help you gain critical information such as system activities, status updates, environmental impact metrics, and number of printed pages. This solution is extremely powerful in school systems and law firm environments.
Automatic Toner Shipments
Tired of Ordering Toner?
With EKM Insight, you never have to think about toner again. Installed on a computer or server at your location, EKM securely monitors your networked machines, collecting meter reads and consumable levels. Using predictive algorithms, it anticipates when each device will need toner and triggers a shipment automatically combining deliveries by location to keep things efficient and economical. No more tracking levels or placing orders.

Managed Print Services FAQs
Managed print reduces costs by right-sizing your fleet, eliminating unnecessary devices, automating supply replenishment, and giving you visibility into usage through EKM Insight and PaperCut. Most clients cut their print spend by removing waste and paying a predictable cost per page.
EKM Insight is the secure managed print software we use to monitor your networked print devices. It automatically collects meter reads and consumable levels, then uses predictive algorithms to order and ship toner before you run out, so you never have to track supplies yourself. It also flags service and maintenance needs proactively and works with equipment from any manufacturer.
PaperCut is a web-based print management platform that lets you monitor and control your entire print environment from one dashboard. It is ideal for organizations with mobile or bring-your-own-device (BYOD) workflows, and for schools and law firms that need secure print release, usage tracking, and cost allocation by department.
Yes. Our managed print programs can take over and manage your existing fleet regardless of brand or current vendor. We assess your equipment, standardize where it helps, and fold everything into one managed program.
It depends on the program. Our Free Printer Repair program requires no contract. Full managed print programs typically run on 12 to 36 month agreements that include service, supplies, and support. Contact us for details based on your fleet.
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